Since 1961, B&J Body Shop has helped Rancho Cordova drivers navigate the repair and insurance process with clarity and confidence. Here are the answers to our most common questions.
We specialize in auto body repair, collision repair, fleet services, frame straightening, and professional auto painting. Our I-CAR Gold Class certified team restores vehicles to factory standards.
Yes — from small dents and scratches to complete structural repairs, our technicians use advanced equipment to restore your vehicle to pre-accident condition.
Whenever possible, we use Original Equipment Manufacturer (OEM) parts to maintain your car’s safety and value. If OEM parts are not available, we’ll explain alternatives like aftermarket parts and let you make the choice.
Absolutely. We use computerized measuring and laser-guided frame straightening technology to bring your vehicle back to exact factory specifications.
Our paint technicians are Sherwin-Williams Finish Certified. We use advanced color-matching systems to guarantee your paint looks seamless.
We do not provide rust repair or full classic car restorations. However, we’d be happy to recommend trusted local shops that specialize in these services.
Yes — depending on the damage, Paintless Dent Repair (PDR) may be an option. For deeper dents or cracked paint, traditional repair methods are best.
Look for signs like smooth paint, proper alignment, and working safety systems. We back every repair with a written lifetime warranty for your peace of mind.
Yes. Our team inspects suspension, steering, brakes, and other systems for hidden damage and performs necessary repairs.
No. In California, you have the legal right to choose the collision repair shop you trust. Your insurance company cannot force you to use their preferred shop.
Preferred or DRP shops often agree to use cheaper parts or follow insurer shortcuts to save money. At B&J, we work for you, not the insurance company.
Yes. Once you provide your claim number, we handle communication, documentation, and approvals directly with your insurance provider.
No. By law, insurers cannot deny your claim because you chose a different licensed repair facility. We’ll advocate on your behalf if issues arise.
Yes — our team takes care of estimates, photos, and claim documentation so you don’t have to.
We’ll document manufacturer requirements and fight for proper repairs. If your insurer pushes back, we’ll explain your options so you can make the safest choice.
Only one estimate is required. You’re not obligated to shop around for multiple quotes.
Possibly. Some insurers raise premiums after a claim, even if the accident wasn’t your fault. We recommend discussing directly with your insurance agent.
The shop is always responsible for workmanship. We provide a written lifetime warranty on our repairs, so you can drive with confidence.
Yes — many of our customers choose out-of-pocket repairs, especially for smaller jobs. We’ll give you a clear, honest estimate so you can decide.
Repair times vary based on damage severity, parts availability, and insurance approval. We keep you updated every step of the way.
Yes — we can help coordinate a rental car so you’re never left without transportation.
Yes — we offer complimentary shuttle service to get you where you need to be while your vehicle is in the shop.
Don’t risk it. We can arrange towing to our shop and work with your insurer to cover costs when possible.
Sometimes OEM parts have longer lead times, but we pre-order parts during the blueprint stage to minimize delays.
Smaller repairs like minor dents or paint touch-ups can sometimes be completed in a day. Larger collision repairs will take longer — we’ll provide a timeline upfront.
Yes. We provide regular updates so you always know the status of your vehicle.
Unfortunately, insurer delays can affect timelines. We stay on top of communication and keep you informed to avoid surprises.
Yes — our fleet services include priority scheduling, pre-ordered parts, and fast turnaround for local businesses.
Yes — every vehicle is cleaned and detailed before it leaves our shop.
Modern safety systems (lane departure, blind spot monitoring, automatic braking) require precise calibration after repairs. Even a slight misalignment can affect performance.
Yes, we handle most calibrations on-site. For specialized procedures, we partner with trusted local providers and oversee the process.
DTCs are digital alerts from your vehicle’s computer that signal hidden issues after a collision. We run pre- and post-repair scans to catch and fix them.
Yes. Even low-speed impacts can cause misalignment or sensor failure. That’s why professional inspections are critical.
We use advanced scanning tools, digital diagnostics, and full disassembly when needed to uncover structural or mechanical issues.
Yes — we check and restore all safety systems, including airbags, to manufacturer specifications before returning your car.
We’ll update the repair plan, document everything, and get approval from your insurer before proceeding.
Every repair includes structural inspections, frame alignment checks, mechanical evaluations, and safety system recalibration.
Yes — our team is trained to safely work on modern hybrid and EV systems, including handling high-voltage components.
Our family-owned shop has been trusted in Rancho Cordova since 1961. We’re I-CAR Gold Class certified, handle insurance on your behalf, and treat every customer like family.
